Facilities

The Hospital has 130 beds comprising of:

Surgical

• 35 beds in the Day Ward
• 59 beds dedicated to adult orthopaedic inpatient care
• 10 beds dedicated to paediatric orthopaedic inpatient care
• 6 High Dependency Unit (“HDU”) beds

Rehabilitation

• 20 Bed Rehabilitation Service

Please inform the nursing staff if you have specific health, religious, or nutritional dietary needs.

Restaurant Location and Opening Hours

The Restaurant is located opposite the MRI & CT Centre and Cappagh Kids Inpatient Ward.

Weekday opening hours:

• 7.30 am – 11.15 am (hot breakfast, pastries & scones, fruit & cereals)
• 12.00 pm – 3.00 pm (hot lunch, soup, sandwich & salad counter)
• 3.00 pm – 4.00 pm (snacks and pre-packed sandwiches)

Weekend opening hours:

• 9.30 am – 11.15 am (hot breakfast, pastries & scones, fruit & cereals)
• 12.00 pm – 2.00 pm (hot brunch, soup, snacks and pre-packed sandwiches)

Out of Hours Facilities

• The Vending Room adjacent to the Restaurant offers tea and coffee making facilities and snack vending machines.
• A second vending machine is located in tthe porch area at the main entrance.

Special Dietary Requirements

Our food menus highlight allergens to help you make safe choices, and our Restaurant & Catering Service will be informed of patient allergies and dietary needs so they can prepare meals that are just right for you while avoiding any allergen contamination.

Advice for patients with food allergies, or special health, religious or nutritional needs.
If you have any food allergies, please highlight them upon admission. Your allergies will be noted in your chart, and you will receive a coloured wristband to indicate your allergy. Please also inform the nursing staff if you have specific health, religious, or nutritional dietary needs.

Protected Patient Mealtimes

Missed Meals

If you are away from your bed during food service, the nursing staff will provide you with a meal voucher on your return to the ward. These vouchers are redeemable in the restaurant. And if you have eaten and are still hungry, please let the nursing staff know and they will arrange a sandwich, yoghurt or snack for you.

Patients Requiring Mealtime Assistance: Red Tray Policy

If you require assistance when eating or have difficulty swallowing, your meal will be served on a Red Tray. The Red Tray lets the nursing staff know that you require assistance. Additionally, if you have special dietary requirements or have difficulty swallowing, the nursing staff can make a special meal request for you.

Sustainable Food Practices

The Catering Service adheres to sustainable food preparation practices. Menus are meticulously planned, foods are locally sourced, and portion sizes are well-considered to minimise waste and surplus and uneaten foods are composted.

Please do not bring food to the Hospital

Please avail of meals provided by our Catering Service. These meals have been carefully designed to offer patients a healthy and balanced diet to assist recovery. We ask visitors to refrain from bringing food items that require refrigeration/heating and take away meals into the Hospital. Fruit baskets, chocolates and other food gifts are permitted.

As a hospital inpatient, you will be assigned to the most suitable ward for your age, gender, health, and treatment needs. You may be transferred to another ward for specialised care, and your cooperation is appreciated.

Wards and private rooms are equipped with:

• Television
• Free WiFi
• Charging points for phones and laptops
• Bedside lockers, for storage of personal items
• Patient bathrooms are located close to ward entrances

Please bring only essential items, as bedside lockers have limited space for clothes and personal items. Do not bring jewellery or valuables; we cannot ensure their safety or accept responsibility for loss or damage.

Paediatric Patients

Young patients are cared for on the Cappagh Kids Inpatient Ward. St. Pauls Ward. This is a calm and relaxing place, where patients and their family can enjoy the peace of a private room to rest and recover. Evening meals for parents and guardians of paediatric patients are available from the Restaurant & Catering Service for an additional charge. Orders and advance payment can be made at the Restuarant from:

• Monday – Friday: before 3pm
• Weekends: before 11am on Saturday.

Meals can be eaten in the Vending Room, adjacent to the restaurant after 4 pm, Monday – Friday, or on the ward.

Guest Wi-Fi Access Terms and Conditions

This Agreement (“Agreement”) sets out the terms and conditions on which wireless internet access (“the Service”) is provided free of charge to you, a patient, a guest, or employee of National Orthopaedic Hospital Cappagh.

Your access to the Service is completely at the discretion of National Orthopaedic Hospital Cappagh, and such access may be blocked, suspended, or terminated at any time for any reason including, but not limited to, violation of this Agreement, actions that may lead to liability for National Orthopaedic Hospital Cappagh, disruption of access to other users or networks, and violation of applicable laws or regulations. National Orthopaedic Hospital Cappagh reserves the right to monitor and collect information while you are connected to the Service and that the collected information can be used at the discretion of National Orthopaedic Hospital Cappagh, including sharing the information with any law enforcement agencies, National Orthopaedic Hospital Cappagh partners, and/or National Orthopaedic Hospital Cappagh vendors.

National Orthopaedic Hospital Cappagh may revise this Agreement at any time. You must accept this Agreement each time you use the Service and it is your responsibility to review it for any changes each time.

National Orthopaedic Hospital Cappagh reserves the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords, or other security information necessary to access the service.

IF YOU DO NOT AGREE WITH THESE TERMS, INCLUDING CHANGES THERETO, DO NOT ACCESS OR USE THE SERVICE.

1. Disclaimer

• You acknowledge that the Service may not be uninterrupted or error-free; that your device may be exposed to viruses or other harmful applications through the Service; that National Orthopaedic Hospital Cappagh does not guarantee the security of the Service and that unauthorised third parties may access your computer or files or otherwise monitor your connection.
• The service and any products or services provided on or in connection with the service are provided on an “as is”, “as available” basis without warranties of any kind. All warranties, conditions, representations, indemnities, and guarantees with respect to the content or service and the operation, capacity, speed, functionality, qualifications, or capabilities of the services, goods, or personnel resources provided hereunder, whether express or implied, arising by law, custom, prior oral or written statements by National Orthopaedic Hospital Cappagh, or otherwise (including, but not limited to any warranty of satisfactory quality, merchantability, fitness for a particular purpose, title, and non-infringement) are hereby overridden, excluded, and disclaimed.

2. Acceptable Use of the Service

2.1 Copyright

Music, video, pictures, text, and other content on the internet are copyright works and you should not download, alter, email or otherwise use such content unless certain that the owner of such works has authorised its use by you.

2.2 Access

• You must not use the Service to access Internet Services, or send or receive emails, which:
• are defamatory, threatening, intimidating, or which could be classed as harassment;
• contain obscene, profane, or abusive language or material;
• contain pornographic material (that is text, pictures, films, video clips of a sexually explicit or arousing nature);
• contain offensive or derogatory images regarding sex, race, religion, colour, origin, age, physical or mental disability, medical condition, or sexual orientation;
• contain material that infringes a third party’s rights (including intellectual property rights);
• in National Orthopaedic Hospital Cappagh’s reasonable opinion may adversely affect the manner in which National Orthopaedic Hospital Cappagh carries out its work;
• are bulk and/or commercial messages;
• contain forged or misrepresented message headers, whether in whole or in part, to mask the originator of the message;
• are activities that invade another’s privacy; or
• are otherwise unlawful or inappropriate;

2.3 Accessing Other Systems, Computers, or Networks

• You must not use the service to access illegally or without authorisation computers, accounts, equipment or networks belonging to another party, or attempting to penetrate security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.

2.4 Destructive Software

• You must not use the service to distribute Internet Viruses, Trojan Horses, or other destructive software.

2.5 Restricted Use

• The Service is intended for National Orthopaedic Hospital Cappagh guest use only. Access to this Service must not be used for commercial activity.

2.6 Service Termination/Suspension

• National Orthopaedic Hospital Cappagh may terminate or temporarily suspend the Service if we reasonably believe that you are in breach of any provisions of this agreement including but not limited to clauses 2.1 Access to 2.5 Restricted Use above.

2.7 Confidentiality

• National Orthopaedic Hospital Cappagh recommends that you do not use the service to transmit or receive any confidential information or data and should you choose to do so you do so at your own risk.

3. Criminal Activity

• You must not use the Service to engage in any activity which constitutes or is capable of constituting a criminal offence, either in the Republic of Ireland or in any country throughout the world.
• You agree and acknowledge that we may be required to provide assistance and information to law enforcement, governmental agencies and other authorities.
• You agree and acknowledge that we will monitor your activity while you use this service and keep a log of the Internet Protocol (“IP”) addresses of any devices which access the Service, the times when they have accessed the Service and the activity associated with that IP address.
• You further agree we are entitled to co-operate with law enforcement authorities and rights-holders in the investigation of any suspected or alleged illegal activity by you which may include, but is not limited to, disclosure of such information as we have (whether pursuant to clause 3 above or otherwise), and are entitled to provide by law, to law enforcement authorities or rights-holders.

4. Other Terms

• Under no circumstances will National Orthopaedic Hospital Cappagh, its suppliers, or licensors, or its respective officers, directors, employees, agents, and affiliates be liable for consequential, indirect, special, punitive, or incidental damages, whether foreseeable or unforeseeable, based on claims of the Guest or its appointees (including, but not limited to, unauthorised access, damage, or theft of your system or data, claims for loss of goodwill, claims for loss of data, use of or reliance on the service, stoppage of other work or impairment of other assets, or damage caused to equipment or programs from any virus or other harmful application), arising out of breach or failure of express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort or otherwise.
• You agree to indemnify and hold harmless National Orthopaedic Hospital Cappagh and its suppliers, licensors, officers, directors, employees, agents, and affiliates from any claim, liability, loss, damage, cost, or expense (including without limitation reasonable attorney’s fees) arising out of or related to your use of the Service, any materials downloaded or uploaded through the Service, any actions taken by you in connection with your use of the Service, any violation of any third party’s rights or a violation of law or regulation, or any breach of this agreement.
• This Agreement shall not be construed as creating a partnership, joint venture, agency relationship, or granting a franchise between the parties. Except as otherwise provided above, any waiver, amendment, or other modification of this Agreement will not be effective unless in writing and signed by the party against whom enforcement is sought. If any provision of this Agreement is held to be unenforceable, in whole or in part, such holding will not affect the validity of the other provisions of this Agreement.
• National Orthopaedic Hospital Cappagh’s performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement shall waive or impede National Orthopaedic Hospital Cappagh’s right to comply with law enforcement requests or requirements relating to your use of this Service or information provided to or gathered by National Orthopaedic Hospital Cappagh with respect to such use.
• This Agreement constitutes the complete and entire statement of all terms, conditions, and representations of the agreement between you and National Orthopaedic Hospital Cappagh with respect to its subject matter and supersedes all prior writings or understanding.
• By agreeing to the terms of service, I confirm that I accept these terms and conditions as the basis of my use of the wireless internet access provided.

The Hospital has nine car parking spaces designated to disabled parking permit holders and a further 154 standard car parking spaces.

Parking Charges:

• 0-15 minutes: €0
• 1 hour: €2 for the first hour and €2 for every hour thereafter
• Maximum daily charge €10

A pay station is located in the porch area at the main Hospital Entrance. The Hospital does not accept responsibility for loss, theft or damage to vehicles and contents. Cars are parked at owners risk.

Please be aware that many of our patients have disabilities. They might need to park closer to the hospital or find navigation around the campus difficult. Kindly park considerately to assist them and follow the guidelines below:

1. Use Designated Accessible Parking Spaces Appropriately: Only vehicles with valid parking permits should park in spaces reserved for individuals with disabilities.
2. Observe Proper Parking Alignment: Please park within the lines and ensure your vehicle does not encroach on other spaces, vehicles or access routes.
3. Avoid Blocking Pathways and Entrances: Pathways and entrances are essential for wheelchair users and patients with physical disabilities and visual impairment and should never be blocked or obstructed by parked vehicles.
4. Report Parking Violations: If you notice a vehicle parked illegally in an accessible space, please report it to the hospital’s security team immediately.
5. Use Designated Parking Spaces: Please use the parking spaces provided. Do not park on yellow lines, on roundabouts or in junction boxes.
6. Respect Set-Down Areas: Patients can be dropped off at the main hospital entrance or outside the Outpatient Clinics; however, these are set-down areas, and vehicles must be moved to a designated parking space once the patient is safely inside the hospital building.

NOHC is committed to advancing research programmes that enhance patients’ diagnosis, treatment options and quality of life. As part of this commitment, your Consultant Orthopaedic Surgeon may request your permission to collect certain data for research purposes.

The Consultant will provide a detailed explanation of what data will be collected, how it will be used and why it is important for research. It is important to note that all data collected is anonymous and will be kept confidential. It is completely up to you to decide whether or not you are comfortable with this and a refusal will not affect your care in any way.

If you have any questions or concerns about participating in a research study, please do not hesitate to discuss these with your Consultant Orthopaedic Surgeon. They will be able to provide you with more information and help you make an informed decision.

NOHC became a teaching hospital in 1921, espousing the highest standards in healthcare. Today, we remain committed to providing quality healthcare services to patients. Your Consultant Orthopaedic Surgeon may request permission to involve students in your consultations or care. By allowing students to participate in your care, you are helping to train the next generation of healthcare professionals.

It is completely up to you to decide whether or not you are comfortable with this and a refusal will not affect your care in any way. It is important to note that experienced healthcare professionals closely supervise all students involved in patient care, and your privacy and confidentiality will always be respected.