National Orthopaedic Hospital | National Orthopaedic Hospital Cappagh

THE NATIONAL INPATIENT EXPERIENCE SURVEY HAS BEEN POSTPONED

The Health Information and Quality Authority (HIQA) National Inpatient Experience Survey due to take place in May 2021 has been postponed following the recent Cyberattack on the HSE. It is hoped that the survey will take place in September 2021 and we look forward to receiving your feedback and comments on your National Orthopaedic Hospital inpatient experience.

VIRTUAL CLINIC APPOINTMENTS

Click here to access the Virtual Clinic

This facility is for patients who have received notice of a scheduled appointment. Virtual Clinic appointment letters are issued by post. Patients must attend their Virtual Clinic Appointment on the date and time specified in the appointment letter.

Please note that if you do not have a scheduled appointment, you will not be seen.

SCHEDULED TO ATTEND FOR AN APPOINTMENT OR PROCEDURE?

If you recently returned from a country that is not on the Government Green List, please do not attend the Hospital until the recommended 14-day quarantine period has passed. Click here to view the HSE Travel and Coronavirus Guidelines and Government Green List.

The wearing of face coverings is mandatory for patients of 13 years and older. Cloth masks, surgical masks and face visors must be worn to prevent the spread of infection.

When attending the Hospital for an appointment or procedure, please come alone, unless you are a paediatric patient or require assistance. Patients can be dropped off and collected at designated set-down areas close to the main hospital reception and clinic areas.

To ensure the safety of our patients, family members and friends of patients will be denied access to Hospital, and visitors are not permitted at this time.

ATTENDING FOR A MEETING, CONFERENCE OR EVENT?

Click Here

To download details of the Hospital’s COVID-19 restrictions, procedures and advice to ensure your safety and the safety of our staff and patients.

We ask that all visitors to the Hospital adhere to the guidelines set out in this document and wish to thank you for your co-operation in this regard.

VISITOR RESTRICTIONS REMAIN IN PLACE

In the interest of public safety, visitors are not permitted to the Hospital at this time.

Laundry and other personal items can be collected/dropped off at the main reception from 2.00 pm – 3.00 pm and 5.00 pm – 6.00 pm, and we will ensure your loved one receives these in a timely manner.

If your relative has a communications device and requires assistance, we will help them to keep in contact with you.

You can call the nursing team for patient updates daily between
2.00 pm – 3.00 pm and 5.00 pm – 6.00 pm.