National Orthopaedic Hospital | National Orthopaedic Hospital Cappagh

THE NATIONAL INPATIENT EXPERIENCE SURVEY IS LIVE!

The fourth National Inpatient Experience Survey launches today. Patients are being invited to share their experiences of the hospital care they received during the COVID-19 pandemic.

All patients 16 years or older who spend 24 hours or more in a public hospital and are discharged in September will be invited to participate in this national survey.

The survey is a partnership between the Health Information Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health.

To find out more, visit www.yourexperience.ie.

VIRTUAL CLINIC APPOINTMENTS

Click here to access the Virtual Clinic

This facility is for patients who have received notice of a scheduled appointment. Virtual Clinic appointment letters are issued by post. Patients must attend their Virtual Clinic Appointment on the date and time specified in the appointment letter.

Please note that if you do not have a scheduled appointment, you will not be seen.

SCHEDULED TO ATTEND FOR AN APPOINTMENT OR PROCEDURE?

The wearing of face coverings is mandatory for patients of 13 years and older. Cloth masks, surgical masks and face visors must be worn to prevent the spread of infection.

When attending the Hospital for an appointment or procedure, please come alone, unless you are a paediatric patient or require assistance. Patients can be dropped off and collected at designated set-down areas close to the main hospital reception and clinic areas.

To ensure the safety of our patients, family members and friends of patients will be denied access to Hospital, and visitors are not permitted at this time.

ATTENDING FOR A MEETING, CONFERENCE OR EVENT?

Click Here

To download details of the Hospital’s COVID-19 restrictions, procedures and advice to ensure your safety and the safety of our staff and patients.

We ask that all visitors to the Hospital adhere to the guidelines set out in this document and wish to thank you for your co-operation in this regard.

VISITING / COMMUNICATING WITH INPATIENTS

Visitors: In the interest of public safety, visitors must be risk assessed before attending the Hospital. Please call the hospital to arrange your visit on +353 (01) 814 0400.

Laundry: Laundry and other personal items can be collected/dropped off at the main reception from 2.00 pm – 3.00 pm and 5.00 pm – 6.00 pm, and we will ensure your loved one receives these in a timely manner.

Communicating with inpatients: If your relative or friend has a communications device and requires assistance, we will help them to keep in contact with you.

Patient Updates: You can call the nursing team for patient updates daily between 2.00 pm – 3.00 pm and 5.00 pm – 6.00 pm.